Terms & Conditions

Effective Date: January 1, 2018
Last Updated: February 1, 2025

Welcome to We Are Kaizen LLC, operating under KaizenCX, Kaizen Catalyst, Shoutout PNW, and Empower Spokane. By using our websites and services, you agree to these Terms and Conditions.

1. Acceptance of Terms

By accessing our websites, you agree to abide by these Terms. If you do not agree, please refrain from using our services.

2. Intellectual Property Rights

The content on our websites, including text, graphics, images, and software, is the property of We Are Kaizen LLC or its content suppliers and is protected by copyright and other intellectual property laws. Unauthorized reproduction, distribution, modification, or public display is prohibited without prior written consent.

3. Use License

(a) We grant you a limited, non-exclusive, non-transferable license to access and use our websites in accordance with these Terms.

(b) You may not use our website for any illegal or unauthorized purpose.

4. User Contributions

Users may post comments and content, provided they do not infringe on intellectual property rights, violate privacy, or contain harmful material.

5. Disclaimer of Warranties

Our services are provided "as is" without warranties. We do not guarantee accuracy, reliability, or uninterrupted availability.

6. Limitation of Liability

We Are Kaizen LLC is not liable for indirect, incidental, or consequential damages arising from your use of our websites.

7. Indemnification

You agree to indemnify and hold harmless We Are Kaizen LLC and its representatives from claims arising from your violation of these Terms.

8. AI-Generated Content & Limitations

Some content may be generated using AI. Users should verify critical information independently. We Are Kaizen LLC retains intellectual property rights over AI-generated content.

9. Modifications to Terms

We reserve the right to revise these Terms. Continued use constitutes acceptance of any modifications.

10. Governing Law

These Terms are governed by the laws of Washington State.

11. Contact Us

For inquiries, email hello@wearekaizen.org.